Phil Mershon

Creating Event Magic: The Strategy Behind Social Media Marketing World

Creating unforgettable event experiences is both an art and a science. As someone who’s been in the trenches of event planning for over a decade, I’ve learned that success lies in the details, the ability to adapt, and the courage to take calculated risks. Today, I’m excited to share some key strategies that have helped us make Social Media Marketing World a standout event year after year. In this interview with founder and host, Michael Stelzner, we pull back the curtain on the history of our success.

The Power of Fresh Voices

One of the most critical elements in keeping an event vibrant and engaging is the speaker lineup. It’s tempting to stick with tried-and-true presenters, but that’s a surefire way to create a stale experience. Instead, we’ve found success in constantly refreshing our roster. This came after strong feedback from our customers!

This year, over 50% of our speakers were brand new to our stage. This approach accomplishes two things:

  • It keeps the content fresh and relevant
  • It signals to attendees that there’s always something new to learn

But how do you ensure quality when bringing in new voices? It’s all about having a robust recruitment and vetting process. Mike doesn’t rely on speaker applications. Instead, he’s always on the lookout for emerging talent, watching podcasts, videos, and other events to find those diamonds in the rough.

Balancing Content and Experience

While top-notch content is crucial, the overall experience is what truly makes an event memorable. We’ve learned that it’s not just about what happens on stage, but also about the connections and moments that occur between sessions.

Here are a few strategies we’ve implemented:

1. Curated Networking Opportunities

We’ve incorporated structured networking sessions and table talks to facilitate meaningful connections among attendees. These aren’t just random meet-and-greets, but carefully designed opportunities for like-minded professionals to connect and share insights.

2. Experiential Elements

From live music performances to unique venue choices, we strive to create moments that go beyond typical conference fare. These experiences give attendees something to talk about long after the event has ended.

3. Empowering “Super Connectors”

We’ve identified and empowered natural networkers within our community to help facilitate connections. These individuals play a crucial role in making newcomers feel welcome and ensuring that no one feels left out.

Embracing Technology and Trends

Staying ahead of the curve is essential in the rapidly evolving world of marketing and events. This year, we took a calculated risk by introducing an entire track dedicated to AI, complete with a new ticket type.

This decision was based on careful analysis of trends and our audience’s interests. The result? Our AI track became the second most popular at the event, validating our hypothesis and setting us up for future growth.

Leveraging AI for Event Planning

We’ve also embraced AI in our own planning processes. From using AI to scan and digitize handwritten speaker reviews to creating personalized email communications, we’re constantly looking for ways to streamline our operations without losing the human touch.

Flexible Financing Options

Understanding the financial constraints many businesses face, we’ve introduced payment plans for our tickets. This approach has made our event more accessible without significantly increasing our risk.

By offering four-payment plans and generous refund policies, we’ve been able to:

  • Make it easier for small businesses and solopreneurs to attend
  • Provide flexibility for those waiting on company reimbursements
  • Maintain strong attendance numbers even in uncertain economic times

The Importance of Data-Driven Decisions

Perhaps the most crucial lesson we’ve learned is the importance of basing decisions on solid data. We conduct regular, detailed studies of our audience to understand their needs, interests, and challenges.

This data-driven approach allows us to:

  • Tailor our content to what our audience truly wants
  • Make informed decisions about new initiatives (like our AI track)
  • Continuously improve the event experience

Learning from Missteps

Not every risk pays off, and that’s okay. A few years ago, we launched a separate Web3-focused event that, due to market changes, didn’t perform as expected. While it was a significant financial hit, it taught us valuable lessons about calculated risk-taking and the importance of integrating new ideas into established frameworks rather than creating entirely new events.

The Path Forward

As we look to the future of event planning, it’s clear that success lies in a delicate balance of innovation, data-driven decision-making, and a deep understanding of your audience’s needs. By continuously evolving, embracing new technologies, and focusing on creating genuine connections, we can create events that not only meet expectations but exceed them.

Remember, the goal isn’t just to fill seats – it’s to create transformative experiences that resonate long after the event has ended. By focusing on fresh content, meaningful connections, and strategic risk-taking, you can elevate your events from good to unforgettable.

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