Phil Mershon

S1 E50: Event Leadership Jazz: The Power of Improvisation with Bethany Gustafson

Picture this: the lights go down, a lone saxophone lets out a bold riff, and the band swings in around it—each musician listening, adjusting, riffing back. That’s jazz, and it’s exactly how Bethany Gustafson orchestrates unforgettable events. In “Event Leadership Jazz: The Power of Improvisation,” Bethany—our guest on this week’s Event Innovator Show—proves that the most memorable conferences, galas, and product launches are born from the same rhythm of real-time creativity, collaboration, and courageous pivots.

From First-Chair Novice to Maestro Strategist

Fifteen years ago Bethany was handed a clipboard and told, “Make it work.” Somewhere between that panic-inducing first assignment and today’s boardroom briefings, she discovered her signature groove: start with the finale, then compose backward. Whether she’s architecting a 5,000-attendee expo or an intimate C-suite retreat, she defines the desired emotional encore first, then reverse-engineers every touchpoint to hit that note.

Why Improvisation Is Your Competitive Edge

  • Real-Time Adaptability: Like a trumpeter changing keys mid-solo, Bethany leans into on-site surprises—flight delays, finicky Wi-Fi, last-minute VIP requests—and turns them into moments of delight.
  • Collaborative Harmony: Great jazz demands active listening. Bethany’s cross-functional huddles invite sponsors, caterers, and AV teams to riff together, building trust and faster solutions.
  • Creative Resilience: When the unexpected dissonance hits (think power outage five minutes before doors open), her team’s “Yes-and” mindset keeps the melody alive and the audience none the wiser.

The Strategy Behind the Swing

  1. Map the Emotional Journey. Plot anticipation, surprise, reflection, and celebration just as a jazz chart lays out tension and release.
  2. Script the Non-Negotiables, Improvise the Transitions. Lock in mission-critical cues—keynotes, meal service, safety protocols—yet leave breathing room for spontaneous engagement.
  3. Conduct the Crowd. Use lighting, music, and narrative pacing to cue where energy should rise or fall, guiding attendees like dancers across a packed floor.

Bread Bite: Take This to Your Next Gig

Identify one upcoming agenda block where you can swap rigid scripting for guided improvisation—maybe an open-mic Q&A or a mastermind roundtable. Give your speakers the framework, then trust them to jam. Notice how the room leans in when authenticity takes center stage.

Ready to transform unexpected curveballs into standing-ovation moments? Cue up this episode and let Bethany Gustafson teach you how to lead like a jazz legend—syncopated beats, bold solos, and all.

Contact Bethany

LinkedIn: https://www.linkedin.com/in/bethany-gustafson/

#EventLeadership #Improvisation #Adaptability #EventStrategy #JazzInspiration #Collaboration #Creativity #Resilience

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