Phil Mershon

speaker coaching

Speaker Coaching: The First Mistake Many Speakers Make

I’ve seen brilliant speakers bomb.

Not because they lacked skill.
Not because their content was weak.
Not because they weren’t prepared.

They failed because they misread the room.

As someone who provides speaker coaching to leaders, executives, and event professionals, I can tell you this is the most common mistake I see.

Most presentations are informative.
Some are practical.
A few become permanent.

The difference is not talent.

It’s alignment.

And alignment begins with one thing most speakers rush past:

People.

If you don’t know who is in the room, you are forcing them to eat something they didn’t order.

When a Great Talk Fails

One year, a speaker made a painful mistake.

He had just delivered a talk to rave reviews at another event. Standing ovation. Glowing feedback. High scores.

So he brought the exact same talk to our audience.

He bombed.

Second-lowest scores of the entire event.

Nothing was wrong with his delivery. Nothing was wrong with his confidence. The problem was alignment. The two events were solving different problems for different people.

He had not read the room.

In retrospect, he realized something critical: what resonated deeply with one audience felt misaligned to the other. It wasn’t just emphasis that needed adjusting.

The message itself had to evolve.

Once he began working through a more intentional speaker coaching process—clarifying the audience, redefining the problem, reshaping the message—everything changed. His scores didn’t just recover. They rose into the top 10%.

Same speaker.
Same skill level.
Different alignment.

That is the difference speaker coaching can make.

Why Audience Clarity Is the Foundation of Speaker Coaching

In my speaker coaching work, I start with one foundational principle:

You cannot speak powerfully to people you haven’t imagined clearly.

Before outlining a talk, I ask clients:

  • Who exactly will be in the room?
  • Why are they there?
  • How invested are they?
  • What problem are they trying to solve?

Are they founders under pressure?
Employees required to attend?
Students exploring identity?
Leaders navigating uncertainty?

Are they there voluntarily or because their boss said so?

A room full of people who paid $2,000 to attend is different from a room full of employees required to be there at 8:00 a.m.

One group leans forward.

The other may lean back.

If you treat them the same, you will lose one of them.

Effective speaker coaching helps presenters adapt intentionally rather than guessing.

The Uncomfortable Question Every Speaker Must Answer

Here is the question most speakers avoid:

Is your talk connected to why they came?

Not why you were invited.

Why they came.

If there is a gap between your message and their motivation, you must earn the pivot. You cannot assume alignment.

When speakers miss this, audiences rarely revolt. They disengage quietly.

They nod.
They clap.
They forget.

One of the primary goals of speaker coaching is preventing that quiet disengagement.

Speaker Coaching Questions That Change Everything

When I coach speakers, I ask deeper audience questions than most expect. Often, event organizers struggle to answer them. That alone tells you why alignment gets missed.

Here are some of the core questions I use in speaker coaching:

  • What transformation or takeaway do you promise your audience?
  • What urgent problem or missed opportunity are you helping them face?
  • Who is your ideal audience? (role, mindset, season of life)
  • What is this audience thinking, feeling, and doing right now?
  • What is consuming their thoughts or worries?
  • What doubts, frustrations, or longings do they carry?
  • What outside forces are shaping their mood and attention?

The better these answers, the stronger the talk.

When You Adapt Too Much

Audience alignment is essential. But speaker coaching is not about constant reinvention.

Early in my career, I toured the Midwest for 90 days, speaking 60 to 70 times on college campuses.

Each night, I met with organizers to understand the audience. What were they struggling with? What mattered on that campus?

My talks became sharper. More relevant. More connected.

But then something subtle happened.

I got bored with my core message. So I started changing it. Then changing it again. Eventually, I shifted not just emphasis, but substance.

And I missed.

I missed the audience.
And I missed my purpose.

In trying to adapt too much, I diluted what made the message powerful.

Great speaker coaching teaches discernment.

Sometimes the core message must evolve for a new audience. Other times, the core remains steady while the framing adapts.

Wisdom is knowing which is which.

The Balance Every Powerful Speaker Must Master

Great speakers hold two commitments at the same time:

  1. The message has integrity.
  2. The audience has context.

You must be able to articulate your core idea in one clear sentence. That is your anchor.

But how you introduce it, what examples you choose, what stories you tell, and how you frame the problem must reflect the room.

If anyone could give your talk to anyone, it may be helpful.

If only you could give your talk to this audience in this moment, it becomes powerful.

That is what strategic speaker coaching develops.

Start Here

Before your next presentation, ask:

  • Can I clearly describe who will be in the room?
  • Do I know why they are there?
  • Does my message align with their lived reality?
  • Am I adapting wisely without drifting from purpose?

Because the talk may be yours.

But the transformation belongs to them.

And transformation always begins with people.

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